Frequently Asked Questions

Find answers to common questions about our networking solutions

How do I know which router is compatible with my ISP?

Most D-Link routers feature a universal WAN port compatible with major Fiber, Cable, and DSL providers. Check the specific model's specifications for modem compatibility.

Do your Wi-Fi 6 routers support older devices?

Yes, all our Wi-Fi 6 (802.11ax) routers are backward compatible with Wi-Fi 5 (ac), Wi-Fi 4 (n), and older standards.

How can I update the firmware on my device?

Firmware updates can be performed via the D-Link Wi-Fi app or by logging into the web-based configuration utility and selecting 'Management > Upgrade'.

What is the range coverage of your Mesh Wi-Fi systems?

Our Mesh systems typically cover between 3,500 to 6,500 square feet depending on the number of nodes and the layout of your home.

Are your smart home cameras compatible with Google Assistant and Alexa?

Most modern D-Link cameras are fully compatible with both Amazon Alexa and Google Assistant for voice control and live streaming.

Do I need a professional to install my network switch?

No, our unmanaged switches are 'Plug-and-Play' and require no configuration, making them ideal for home and small office use.